Frequently Asked Questions

MarkettAI handles the complexity for you. Simply navigate to the dashboard, select your goal (e.g., increase sales), set your budget, and provide your base creative idea. Our AI Automation will take over, generating creative variants and managing the optimization across platforms.

We currently support Meta Ads (Facebook/Instagram), which is crucial for maximizing reach and sales. We plan to integrate with other key platforms like Google Ads and TikTok in the future, providing a single hub for all your digital marketing.

Account setup is designed to be completed in under 5 minutes. You only need to provide basic company information and connect your Meta Business Account (which we guide you through). Our goal is to get you launching campaigns, not filling out forms.

We offer four plans tailored to different business sizes: Starter (50€/mes) for new businesses, Pro (200€/mes) for growing SMEs, Master (700€/mes) for consolidated businesses seeking maximum ROI, and Agency (2000€/mes) for high-volume use. Each plan scales the limits of AI content generation and features.

Yes, absolutely. You can upgrade or downgrade your plan directly from your account settings at any time. Any changes will take effect immediately upon upgrade, or at the start of your next billing cycle for downgrades.

Yes, we offer a 14-day free trial for all new accounts. This trial gives you full access to the Professional plan features to let you see the power of MarkettAI's automation before you commit.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. For our Enterprise/Agency customers, we also facilitate payments via wire transfer.

Our proprietary AI is the core of MarkettAI. It analyzes real-time performance to constantly adjust budget allocation and bids. It automatically tests creative variations (generated by our AI) and refines audience targeting to ensure every euro spent yields the maximum return for your business.

Yes. You can use our integrated content calendar to schedule posts and ads for any future date and time. This allows you to plan your entire marketing strategy weeks in advance, complementing our continuous AI optimization.

We provide clear, comprehensive analytics focused on key performance indicators (KPIs) like ROI, conversions, and ad performance. Our reports are designed to be easy to understand for any business owner, not just marketing experts.

Yes, our Agency Plan is specifically designed for managing multiple client accounts from a single, centralized dashboard. This plan offers unlimited access to features and accounts to maximize efficiency for agencies.

The process is streamlined. Go to Settings > Integrations, click "Connect" next to Meta Ads, and log in securely. The application will guide you to select your Meta Business Manager and the specific Ad Accounts you want to automate. It's a quick, guided process.

Security and stability are our priorities. If an integration (like Meta) disconnects, you receive an immediate notification, and your campaigns are automatically paused to prevent budget wastage. Simply reconnect from your settings to resume automation.

While our focus is currently on maximizing campaign performance (Meta/Google), we plan to integrate with popular CRMs soon. This will allow for full-funnel tracking from ad click to final sale.

Support scales with your plan: Starter includes Email Support, Pro adds Premium Support, and Master/Agency includes High-Priority Support. Our goal is to ensure you never get stuck.

Yes. All users get access to comprehensive documentation and video tutorials. Users on the Pro plan and above also receive personalized onboarding sessions to ensure they launch their first campaigns successfully.

Your data is highly secure. We use bank-level encryption for all data transmission and storage. We adhere strictly to data protection regulations (like GDPR) to ensure your company and client data remains private and protected.

We maintain a 99.9% uptime Service Level Agreement (SLA). Our infrastructure is built on enterprise-grade servers with automatic failover, meaning your campaigns run reliably 24/7.