You can close your Markettai account yourself, without writing to anyone. Only the owner can do it (see «Your team: who can do what»).

It works like this: you request it from your profile, you get an email to confirm it is you, and from there a 30-day grace period starts. During that month you can change your mind and get the whole account back. After the deadline, everything is deleted for good: your campaigns, your contacts, your pages and your material.

That deletion cannot be undone. If there is anything you want to keep, such as your brand manual (see «Downloading your brand manual») or your contacts, download it before the deadline.

Closing the account does not by itself cancel what you have contracted with Meta: your ads and your billing with them are managed in your Meta account.

Something not working? See «How to tell where the problem is».